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What's in a name?
Not all business-speak is jargon – some of it can even be useful. The trouble is, there's so much nonsense spoken in workplaces these days that it's easy for valuable concepts to be tarred with the "office-speak" brush. What's happened to trust ?
The Deutsche Telekom spying scandal is just the latest example of an organization in which trust has broken down. So is honesty on the decline in the business world? And if so, why? Are you dead on the job?
Here's a challenge for you. Find someone doing something good today and tell them what a good job they're doing. Because praise is the thing that motivates us the most, even though it takes so little time and costs nothing.
Do you know who your customers are?
Knowing who its customers are is the foundation for any successful organisation. And as the US Federal Aviation Administration has demonstrated, getting this wrong can be disastrous. The aging workforce – a disappearing asset?
Organisations throughout the developed world face two key challenges. How do they keep their best, most experienced and knowledgeable people? And how can they make better use of those who are considering retirement? Is business acumen a substitute for leadership?
If the top of an organisation is full of people with business or technical skills but little grasp of how to manage people, problems can quickly ensue. Because running a business is not just about the balance sheet. What do you get when you pay people to perform?
It may be popular with employers, but individual pay for performance can undermine organisational effectiveness. Because if everyone is out to "do their own thing", the consequences for effective teamwork can be damaging - and sometimes even fatal. Why loyalty pays
Loyalty is something that seems to have been lost in many modern organisations. Corporate decision-makers seem to think that paying people more will gain their loyalty. It does not. All it gains is their compliance. How to select your new boss
Did you ever find out after starting in a new role that your boss was not all that you thought he or she might be? We often neglect the fact that recruitment is a two way street and unfortunately, the consequences of not selecting the right boss only become obvious once it is too late. So here are some vital "boss selection strategies". |
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